Management Systems
SICON stands not only for the high quality of our products but also for ethically impeccable behavior in our dealings with business partners, compliance with our quality standards, and the readiness to prepare for all crisis situations. Decency and common sense form the foundation of our daily actions. Our management systems provide the framework to which we voluntarily commit ourselves.
Quality thrives on consistency!
High and consistent quality is the cornerstone of sustainable success and long-term customer satisfaction. Through a structured and clearly defined internal organizational framework, we ensure that established quality standards are met in all areas—from planning and implementation to after-sales service.
To this end, we have established binding internal control mechanisms and clear regulations. These serve as guidelines for our employees and ensure that our services are consistently delivered at a high standard. Our Quality Management System (QMS) is reviewed several times a year and continuously refined. In addition, we undergo regular internal and external inspections and audits to ensure transparency, effectiveness, and continuous improvement.
If you have any questions about our quality management system, you can reach us at any time by phone at +49-2733-811760 or by email at info@sicon.eu.
The formal adoption of a corporate Code of Conduct serves as the foundation for legally compliant behavior by all SICON employees.
The management’s mission statement establishes core values such as safety, integrity, loyalty, sustainability, and respect as the highest standards for conduct toward customers, suppliers, and partners, as well as internally within the team. In doing so, we always act responsibly in the best interests of our customers, partners, and employees, and take responsibility for our actions. Our employees are the face of SICON. We want our face to stand for open, respectful, and tolerant, yet consistent conduct. Our public image should be professional and loyal; we are a team—both among ourselves and with our business partners. We rely on a comprehensive compliance management system (CMS) to establish a foundation of trust with our customers and suppliers. In addition to the overarching Code of Conduct, our CMS outlines and governs compliance with legal standards and contractual obligations. As a company, we have clearly positioned ourselves in this regard to establish a binding framework for action that serves as a guide in our daily work and defines clear structures for national and international business relationships. Our employees adhere to our CMS not only out of a sense of duty, but above all out of conviction and a sense of responsibility.
If you have any questions regarding our Business Continuity Management System or wish to report potential violations (whistleblower system), please contact us at +49-2733-811760 or via email at compliance@sicon.eu
Crises cannot be planned for, but reliability can.
As a SICON partner, customer, or supplier, you can trust that we will remain capable of acting even in extraordinary situations. Our goal is to be prepared for every conceivable scenario. As part of our Business Continuity Management (BCM), we have a comprehensive manual as well as an emergency manual with clearly defined guidelines for various crisis scenarios. The goal is to ensure the continuity of our business at all times and to reliably fulfill our contractual and partnership obligations. In this way, we ensure that business-critical processes can continue stably and smoothly even in challenging situations. Our BCM is reviewed annually as part of a structured risk analysis and continuously adapted to changing risks and new conditions.
If you have any questions about our Business Continuity Management System, you can reach us at any time by phone at +49-2733-811760 or by email at info@sicon.eu.
The topic of data protection at SICON has been firmly anchored in everyday operations since the company was founded. Since 25.05.2018 the EU General Data Protection Regulation as well as the amended Federal Data Protection Act have been in force; thus, these legal requirements form the current framework for the handling of personal data at SICON.
When setting up the SICON Privacy Protection Management, the following principles were implemented:
- Prohibition with reservation of permission,
- Data economy,
- purpose limitation principle,
- necessity principle,
- prohibition of coupling.
With our SICON Privacy Protection Management, data subject rights in particular have been strengthened:
- Information at/before data collection,
- Extended information upon request within 4 weeks,
- Minimum duration of storage,
- Right to deletion (to be forgotten),
- Right to object,
- Blocking (restriction rights),
- Data portability.
If you have any questions about our Privacy Protection Management System, you can contact us at any time by phone at +49-2733-811760 or by email at privacy@sicon.eu.
You can view our full privacy policy here.
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